PRIVACY POLICY

Last Updated: August 6, 2026

Hearts of Healing Center (“HOHC,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect your information.

This Privacy Policy applies when you visit heartsofhealingcenter.org, complete a form, subscribe to our communications, register for an experience, schedule an appointment, purchase a service, or otherwise interact with Hearts of Healing Center.

INFORMATION WE MAY COLLECT

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Telephone number, when provided
• Preferred service location
• Scheduling and appointment information
• Event registrations and purchase information
• Messages, questions, and inquiry details
• Newsletter and marketing preferences
• Information provided through intake, consent, or participation forms
• Health or safety information you voluntarily provide when it is relevant to determining whether an experience is appropriate for you

Please do not submit sensitive medical information through a general website contact form or email unless we specifically request it through an appropriate intake process.

Information Collected Automatically

When you visit our website, Squarespace and other service providers may automatically collect information such as:

• Your IP address
• Browser, network, and device information
• Pages you visit and how you interact with the website
• The website or source that referred you to us
• General location information derived from your IP address
• Cookie, analytics, and website-performance information

HOW WE USE YOUR INFORMATION

We may use your information to:

• Respond to questions and requests
• Register you for events, programs, retreats, or private sessions
• Schedule and manage appointments
• Deliver free resources or requested audio experiences
• Send confirmation, preparation, reminder, and follow-up communications
• Provide safety information and determine whether participation may be appropriate
• Process payments and administer purchases
• Send newsletters and promotional communications when you have requested or consented to receive them
• Personalize communications based on your preferred location or interests
• Improve our website, services, and client experience
• Maintain appropriate business and financial records
• Protect the security and integrity of our website and services
• Comply with applicable laws, regulations, and legal obligations

EMAIL COMMUNICATIONS

If you subscribe to our mailing list or consent to receive news and updates, we may send information about upcoming experiences, events, programs, retreats, and resources.

Our email communications may be managed through Mailchimp or another email-service provider. These services may collect information about email delivery, opens, link clicks, device information, and engagement.

You may unsubscribe at any time by clicking the “unsubscribe” link in an email. You may still receive non-promotional communications related to registrations, purchases, appointments, or services you have requested.

SCHEDULING AND PAYMENTS

We may use third-party platforms such as Acuity Scheduling, Squarespace, and payment processors to manage appointments, registrations, and payments. These providers may collect information directly from you under their own privacy policies.

Hearts of Healing Center generally does not receive or retain your complete credit- or debit-card information. Payment details are processed by the applicable payment provider.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

• Operate essential website features
• Remember preferences
• Understand website traffic and usage
• Improve website performance
• Support embedded content and third-party services

You can control cookies through your browser settings and, when available, through the cookie-consent options displayed on our website. Disabling certain cookies may affect how some website features operate.

HOW WE SHARE INFORMATION

We may share information with service providers that help us operate our organization and deliver services, including:

• Squarespace
• Acuity Scheduling
• Mailchimp
• Payment processors
• Email, cloud-storage, communications, and administrative providers
• Professional advisers, such as accountants, attorneys, and insurers, when reasonably necessary
• Professionals that we partner with on events such as yoga studios, yoga instructors, venue owners, etc.

These providers may process information according to their own terms and privacy policies.

We may also disclose information when reasonably necessary to:

• Comply with applicable law or a valid legal request
• Protect the rights, safety, and property of HOHC, our participants, or others
• Investigate fraud, misuse, or security concerns
• Complete an organizational restructuring or transfer of assets, subject to applicable law

We do not sell personal information for monetary consideration.

THIRD-PARTY WEBSITES AND SERVICES

Our website contains links to third-party websites and services, including scheduling platforms, social-media platforms, Airbnb, vacation-rental services, 9D Breathwork services, and affiliate partners.

When you leave our website, the third party’s privacy policy and practices apply. HOHC is not responsible for the privacy, security, content, or operation of third-party websites.

AFFILIATE LINKS

Some links on our website may be affiliate links. If you make a purchase through an affiliate link, HOHC may receive a commission at no additional cost to you. Affiliate providers may use cookies or similar technology to track referrals.

DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business, tax, and financial records
• Communicate with subscribers
• Fulfill legal and contractual obligations
• Resolve disputes and protect our legal rights

Retention periods may vary depending on the type of information and the reason it was collected.

DATA SECURITY

We use reasonable administrative and technical practices intended to protect personal information. However, no website, email system, internet transmission, or electronic-storage method can be guaranteed to be completely secure.

Please use care when deciding what information to submit online or through email.

YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain information
• A copy of information you provided
• Withdrawal of marketing consent
• Information about how your data has been used or shared

To make a request, email heartsofhealingcenter@gmail.com. We may need to verify your identity before completing certain requests.

CHILDREN’S PRIVACY

Our website and general services are not directed to children 12 and under. We do not knowingly collect personal information online from children 12 and under without appropriate parental or legal-guardian authorization.

Programs involving minors may require separate registration, parental consent, and participation documents.

INTERNATIONAL VISITORS AND TRANSFERS

HOHC is based in Texas, United States. Information may be processed or stored in the United States or in other countries where our service providers operate.

If you access our website from outside the United States, you understand that privacy protections and data-processing practices may differ from those in your country.

CHANGES TO THIS POLICY

We may revise this Privacy Policy as our website, services, or legal obligations change. The updated version will be posted on this page with a new “Last Updated” date.

CONTACT US

For questions or privacy requests, contact:

Hearts of Healing Center
San Angelo, Texas
heartsofhealingcenter@gmail.com